Privacy Policy

1. Information We Collect

We collect the following information when you use Metrobit services:

• Personal Information: Full name, email address, phone number, company name, Tax ID (NPWP).

• Transaction Information: Order details, payment method, purchase history.

• Technical Information: IP address, browser type, OS, pages visited.

• Cookies: Session data and user preferences (see our Cookie Policy).

2. How We Use Your Information

Collected information is used to:

• Process and fulfill your orders.

• Send order confirmations and service updates.

• Provide customer support.

• Improve our products and services.

• Fulfill legal and tax obligations.

3. Data Sharing with Third Parties

We may share your information with:

• Xendit (payment gateway) — to process payment transactions.

• DOKU (payment gateway) — for bank transfer options.

• Resend — for transactional email delivery.

• Vercel — for website hosting.

We do not sell your personal information to third parties.

4. Data Security

We implement technical and organizational security measures to protect your information, including SSL/TLS encryption and data access restrictions.

5. Your Rights

You have the right to access, correct, and request deletion of your personal data. To exercise your rights, contact us at: [email protected]

6. Contact

For privacy-related questions, contact us at: [email protected]

PT Kreasi Raya Nusantara South Jakarta, DKI Jakarta, Indonesia